Privacy Policy
Last Updated: August 2026
At Ajitzone, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, request a quotation, download a catalogue, or communicate with us.
1. Information We Collect
We may collect information such as:
- Name
- Mobile number
- Email address
- Business or company name
- Billing and delivery address
- GST or business details, where applicable
- Product enquiry details
- Order and transaction information
- Communication made through WhatsApp, phone, email, or enquiry forms
- Website usage information such as browser type, device information, IP address, and pages visited
2. How We Use Your Information
The information collected may be used to:
- Respond to product and wholesale enquiries
- Provide quotations and product information
- Process and manage orders
- Contact you regarding your enquiry or order
- Provide catalogue and collection updates
- Coordinate shipping and delivery
- Issue invoices and maintain business records
- Improve our website, products, and customer experience
- Prevent fraudulent or unauthorized activities
- Send promotional or business-related communication where permitted
3. WhatsApp, Phone & Email Communication
By submitting your contact details through our website, you agree that our team may contact you through phone, WhatsApp, SMS, or email regarding your enquiry, quotation, order, products, or services.
You may request us to stop promotional communication at any time.
4. Cookies & Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and provide a better browsing experience.
You may disable cookies through your browser settings; however, certain website features may not function properly.
5. Sharing of Information
We do not sell or rent your personal information.
Your information may be shared only when necessary with trusted service providers such as:
- Courier and logistics partners
- Payment service providers
- Website or technical service providers
- Accounting or business-support partners
- Government or regulatory authorities where legally required
Such information is shared only to the extent required to complete the relevant service.
6. Payment Information
Where online payment facilities are provided, payment information may be processed through third-party payment gateways.
Ajitzone does not intentionally store complete debit card, credit card, UPI PIN, banking password, or other sensitive payment credentials on its website.
7. Data Security
We take reasonable administrative and technical measures to safeguard your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
8. Third-Party Links
Our website may contain links to third-party websites, social media platforms, WhatsApp, YouTube, payment providers, or other services.
Ajitzone is not responsible for the privacy practices, security, or content of third-party websites or platforms.
9. Data Retention
We may retain enquiry, customer, invoice, order, and communication information for as long as reasonably necessary for business, taxation, accounting, legal, and customer-support purposes.
10. Your Rights
You may contact us to:
- Request correction of inaccurate information
- Update your contact details
- Request deletion of information where legally permitted
- Opt out of promotional communication
Certain transaction or invoice records may need to be retained where required by applicable law.
11. Children’s Privacy
Our website and wholesale services are primarily intended for businesses and adults capable of entering into commercial transactions.
We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
Ajitzone may update this Privacy Policy from time to time. Any updated version will be published on this page with the revised date.
13. Contact Us
For any privacy-related questions or requests, please contact Ajitzone through the contact information available on our Contact Us page.
By using this website, you acknowledge that you have read and understood this Privacy Policy.